Privacy Policy
Effective Date: March 17, 2026
Welcome to W3Sherpa LLC. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Business information
- Appointment scheduling information
Technical Information
- IP address
- Browser type
- Device information
- Pages visited
- Usage analytics
Communication Information
- Phone numbers used for SMS or voice verification
- Messaging preferences
- Verification logs for security purposes
2. How We Use Your Information
- Provide and maintain our services
- Schedule and manage appointments
- Verify customer identity through SMS or phone calls
- Improve website functionality and performance
- Communicate with users regarding services
- Ensure security and fraud prevention
3. SMS and Phone Communication
By providing your phone number through our website or appointment system, you consent to receive SMS messages or automated phone calls for purposes including:
- Appointment verification
- Appointment reminders
- Identity verification
Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
4. Information Sharing
We do not sell or rent personal information.
We may share information with trusted third-party service providers who help us operate our services, such as cloud hosting providers, messaging providers, analytics tools, and infrastructure services including Microsoft Azure.
5. Data Security
We implement appropriate security measures to protect personal information, including:
- Secure cloud infrastructure
- Access control policies
- Encryption where applicable
- Monitoring and logging systems
However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal data only for as long as necessary to provide our services, maintain appointment records, and comply with legal obligations.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Withdraw consent for communications
8. Third-Party Services
Our services may integrate with third-party platforms including cloud infrastructure, analytics tools, and messaging providers. Their privacy practices may differ from ours.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.